High Road Family Doctors

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Page amended 6th Apr 2009

SURGERY HOURS

Consultations are by appointment. Visit or phone the surgery and the Receptionists will be happy to help. Urgent cases are always seen the same day but REMEMBER that 'fitting in' extras, or failing to ask for a "long appointment" if you know you will need extra time, causes delays for other booked patients.

 

                                 

Click here for Surgery Opening Hours

 

 

If you are unable to keep your booked appointment,

PLEASE ADVISE US AS SOON AS POSSIBLE.

 

HOME VISITS

Except in a REAL emergency, please make your request BEFORE 11.00am.

Doctors can see several patients in surgery in the time It takes to do a home visit, so please give full information if requested, and be prepared to discuss the request with a Doctor if necessary.

EMERGENCIES

Tel: 01268-753591 at all times

In a MEDICAL EMERGENCY a message on our telephone system will guide you on the action to take when the Surgery is closed. You will be transferred to the Out of Hours provider agency and be able to talk to a Doctor or Nurse as appropriate & agree the correct action for your needs. Responsibility for this service is with

South East Essex Primary Care Trust :-

Tel 01702 224600

 

THE SURGERY WILL BE CLOSED AT VARIOUS TIMES TO BE ANNOUNCED WELL IN ADVANCE AS PART OF THE “TIME TO LEARN” PROGRAMME FOR DOCTORS AND NURSES TO UPDATE THEIR PROFESSIONAL SKILLS & KNOWLEDGE. 

IF YOU NEED URGENT MEDICAL SERVICES WHILST WE ARE CLOSED, PLEASE CALL THE SURGERY NUMBER – 01268 753591

or

NHS DIRECT 0845 46 47 (for Advice from an NHS Nurse)

THE SURGERY WILL OPEN AGAIN AS NORMAL  At 8.00am the next working day.